Characteristics and management styles of multinational
corporations (MNCs) have changed within the last decade. These chances
introduced new challenges for both, managers and international researchers.
One of the fields that clearly needs to be investigated in greater detail
is the relationship between Headquarters and subsidiaries of a MNC.
An important aspect in this relationship is
the transfer and the communication of corporate knowledge between company
units located in differing cultural and geographical settings. Knowledge
has been recognized as a primary resource of organizations. Some authors
even propose that knowledge is a company’s only enduring source of advantage
in an increasingly competitive world. Dealing with knowledge creation,
transfer, and exploitation will be increasingly critical to the survival
and success of corporations, and of societies.
The problems and the challenges companies encounter
are to manage knowledge in an effective way in order to increase their
competitive advantages. The capability of MNCs to efficiently combine knowledge
from different locations around the world is therefore becoming increasingly
important as a determinant of competitive success. Thus, MNCs may derive
competitive advantages by managing knowledge flows efficiently. The management
of knowledge in the MNC involves transferring knowledge between different
units of the corporation, e.g. from the centre (Headquarters) to the periphery
(subsidiaries) or vice versa. While the transfer of knowledge from the
Headquarters to subsidiaries has created a strong interest among international
management researchers, our knowledge on reverse knowledge transfer (subsidiary
to Headquarter) is still rudimentary.
Today, managers in Headquarters of multinational
companies (MNCs) clearly recognize the need to access internationally dispersed
knowledge. Most scholars share the belief that subsidiaries of MNCs are
crucial to tap into local ´pockets of knowledge`. Doz et al. (1997,
p. 5) state: “as leading edge of knowledge creation gets more dispersed,
the opportunity cost of relying exclusively on the home base as the source
of knowledge and innovation increases.” Thus subsidiaries tap domestic
sources of knowledge, which should subsequently be diffused and exploited
within the MNC. Only a few studies explicitly investigate the incidence
of this type of knowledge transfer. While this literature mainly shows
that subsidiaries can provide valuable information for Headquarters, it
reveals few insights into what drives Headquarters` ability to benefit
from knowledge received from subsidiaries. In a series of research studies
on knowledge transfer the department of International Marketing and Management
(IMM) at Vienna University of Economics, focuses on the drivers that determine
the headquarters` benefits of appropriating local knowledge. Among the
issues researched are the type of knowledge most valuable for Headquarters,
and the relative importance of factors that influence Headquarters` ability
to access and leverage knowledge from its offshore affiliates.
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Bodo
B. Schlegelmilch, Vienna University of Economics and Business Administration
Tina C.
Chini, Vienna University of Economics and Business Administration
Reference:
Doz, Y.,
Asakawa, K., Santos J. and Williamson P. (1997a): The Metanational Corporation.
INSEAD Working Paper Series, Fontainebleau, France. |