Global marketing is one of the areas that
have attracted the most research attention in the international marketing
literature. A major theoretical logic in global marketing has been that
a firm’s strategy must fit its external environment (the industrial organization
view) and its internal environment (the resource-based view). Thus, when
industry conditions demand a firm to achieve economies of scale and cross-market
integration, the firm needs to pursue a global marketing strategy (Jain
1989; Samiee and Roth 1992).
While it has been shown that a global marketing
strategy should be viewed broadly and that a global marketing strategy
does have significant impact on firms’ performance in global industries
(Zou and Cavusgil 2002), the organizational processes, structures, and
cultures that are necessary for successful implementation of a global marketing
strategy have not been adequately researched in the literature. More broadly,
there is a major gap in our understanding of the types of internal organizational
resources that are conducive to implementing a global marketing strategy
and that can lead to sustainable competitive advantages in the global market.
A major issue that needs to be investigated
is what organizational processes that successful global competitors adopt
to influence its foreign subsidiaries so that they can achieve global marketing
standardization, coordination, and integration. Potential organizational
processes may range from suggestion, inducement, request, to direction
(Bartlett and Ghoshal 1989). It should be interesting to know which process
is more effective and, perhaps more importantly, under what conditions
a particular process may be effective for implementing a global marketing
strategy. Researchers need to properly conceptualize various organization
processes, define their relationships to global marketing strategy implementation,
and design empirical studies to test such relationships.
Another major issue involves the organization
structures that are conducive to global marketing strategy implementation.
While centralization vs. decentralization and product division vs. geographical
division have received some discussion in the literature, other dimensions
of organizational structure have not been investigated adequately. For
example, how a firm’s decision to enter into international joint ventures
(or any other modes of foreign market entry) affects its ability to implement
a global marketing strategy, and how various knowledge management systems
relate to a firm’s ability to implement a global marketing strategy are
among important issues to be researched.
Still another major issue in global marketing
is the type of organization cultures that facilitates global marketing
strategy implementation. Perhaps the strength of the organization culture
is an important variable, or the content of the organization culture is
more relevant. Researchers need to develop sound classification schemes
for organization cultures, and link them to a firm’s ability to implement
a global marketing strategy. Empirical research in this area is particularly
scarce.
In addition to the aforementioned issues that
relate to a firm’s internal organizational resources, research is also
needed to identify various industry globalization drivers and the specific
mechanisms through which a global marketing strategy can lead to competitive
advantages for a firm. With quality research in these areas, a more complete
theory of global marketing strategy can be expected in the future. |
| References
Bartlett,
Christopher and Sumantra Ghoshal (1989), Managing Across Borders: The Transnational
Solution, Boston: Harvard University Press.
Jain, Subhash
C. (1989), "Standardization of International Strategy: Some Research Hypotheses,"
Journal of Marketing, 53 (1), 70-9.
Samiee,
Saeed and Kendall Roth (1992), "The Influence of Global Marketing Standardization
on Performance," Journal of Marketing, 56 (2), 1-17.
Shaoming
Zou and S. Tamer Cavusgil (2002), "The GMS: A Broad Conceptualization and
Measurement of Global Marketing Strategy," Journal of Marketing, 66 (4),
40-56.
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